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Frequently Asked Questions

  • What is the shelf life?
    Due to the fact that all the ingredients are natural, including the preservatives, there is a shorter shelf life than you would find in commercial products. Products you find in stores or those manufactured by major companies are designed to be able to have a shelf life of several years. Rebecca’s Essential’s anti-aging skin care and restoration product line is handcrafted and made in small batches with natural ingredients. The intent is for the products to be used and enjoyed by customers upon receipt and not sitting in a warehouse or retail shelf. It is recommended that our anti-aging skin care & restoration products be used within 6 months of receipt to ensure optimum potency.
  • How do I store my products properly?
    Products should be stored out of direct sunlight or heat. The average home temperature is sufficient. Airless bottles and jars are used for most products to reduce/eliminate any bacteria or mold growth from water.
  • Are the products safe for sensitive skin?
    The Rebecca’s Essentials anti-aging skin care and restoration product line is conscious about the ingredients we select because they are known to both benefit mature skin and still be gentle enough for sensitive skin. However, that being said, everyone is different, and “sensitivity” varies. The ingredients for each product are provided on the website as well as on the label of the product. You are encouraged to review all of the ingredients in a product to ensure it does not include anything for which you have a known sensitivity or allergy. Due to the nature of the products, they cannot be resold or used again so once a product has been opened, it cannot be returned. However, if you have concerns, you can request a sample via the ”Contact Us” page.
  • Safe for pregnant or nursing women?
    First, please note that all of our skin care products are for external use only. They are considered “safe” when used according to directions. However, as always, anyone who is pregnant, nursing, or under the care of a medical professional should consult their doctor, or other medical professional, to determine if it is appropriate for them.
  • Are the products hypoallergenic?
    Contrary to popular belief, there are actually no Federal standards or definitions related to the use of the term “hypoallergenic”. The term means whatever a particular company wants it to mean. Manufacturers of cosmetics labeled as hypoallergenic are not required to submit substantiation of their hypoallergenicity claims to FDA.” (You can read more about it here: FDA), There is a broad interpretation related to the term hypoallergenic that companies can use. For some it may mean that the product simply does not include dyes, fragrance or harsh chemicals. For others it means that known allergens like latex, preservatives, and metals are extracted from the product before it hits the shelf. The term is usually used for marketing reasons with no real criteria or credibility behind it. Therefore, you will not see the term “hypoallergenic” on any of Rebecca’s Essentials products That being said, ingredients used in Rebecca’s Essentials products are selected because they are known (or even proven) to be gentle for most people, including those with sensitive skin. Many people have nut allergies or sensitivities which is one of the reasons that the oils used in our products tend to be plant seed oils vs. nut oils (e.g., hazelnut, almond, macadamia)
  • Are the products synthetic and chemical free?
    All of the ingredients in all of our products are natural and have no synthetic chemicals. However, even natural plant-based ingredients have a chemical profile so to state there are no chemicals is not accurate. All the ingredients used in our products are natural and/or naturally derived. Meaning the original component may go through a natural synthesis which changed the final composition of the ingredient, but it is still considered a natural product.
  • Do you test on animals?
    Absolutely not! There is absolutely no testing of a final product on any animal - only people! Also, ingredients are only purchased from manufacturers who also attest that they do not test on animals. This seems to be the norm now (luckily) and most companies have adopted the cruelty free stance.
  • Do your products contain parabens?
    No. Rebecca’s Essentials uses natural preservatives that are paraben, formaldehyde, and isothiazolone free. That is the quick answer. Keep reading if you would like to know more about parabens. You see “Paraben Free” a lot lately and we all know we should avoid them. However, many people do not actually know what parabens are or why they should be avoided. Parabens are a group of preservatives that are widely used in cosmetics and skin care products. Parabens are synthetic chemicals that are used as preservatives in a variety of products, including cosmetics and food. They are used often because they provide a longer shelf-life and prevent harmful bacteria and mold from growing in the products, according to the U.S. Food and Drug Administration (FDA). Parabens are synthetic esters of para-hydroxybenzoic acid (PHBA) and are often similar or even identical to certain anti-microbial agents found in various plants. They are water-soluble chemicals and function as broad-spectrum preservatives against microbials and fungus. Common types of parabens are methylparaben, ethylparaben, propylparaben, butylparaben, isopropylparaben and isobutylparaben. The concern about parabens is that there has been some evidence that suggests parabens can mimic the effect of estrogen and linked to cancer formations and infertility. It is also common for parabens to cause skin sensitivities and allergies.
  • Do you use preservatives?
    Products that are oil based (anhydrous) products are not prone to microbial contamination and typically do not require a preservative and a preservative is not used. Products that contain water (aqueous) require a preservative to prevent bacteria and mold growth and extend the shelf life of the product. The preservation system used in Rebecca’s Essentials products are natural and meet organic certifications of ECOCERT and COSMOS.
  • Are your products “certified organic”?
    No. Unfortunately, the cost and process for attaining a recognized organic certification is very cumbersome and too expensive for most small businesses to pursue. Therefore, we cannot and will not use the term “Certified Organic” for any product. However, please note that most of the ingredients used are certified organic.
  • Where do your ingredients come from?
    The raw ingredients used in our product formulations, such as oils, butters and botanicals come from different manufacturers and/or distributors. Whenever possible we try to support other small business owners and local or American based companies. However, that is not always possible. Regardless of the location or size of a company quality comes first. We also research the companies to ensure that their mission statement and values align with ours. We also look for companies that use sustainable practices and have organic certification.
  • Won’t using oil-based product clog my pores??
    Sure, generally speaking some will. However, keep in mind that carrier oils (also commonly known as fixed oils or base oils) encompass many different types of oils with varying properties. Oils penetrate the skin at different rates and have different comedogenic ratings (meaning the ability and likelihood to clog pores). Oils you may use on your body often are not suitable for the face for these reasons. The oils used in Rebecca’s Essentials products are more lightweight, fast absorbing, and rate very low on the comedogenic scale. For more information about oils HERE.
  • Do you use SLS/SLES?
    No. Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES) are not used in any of Rebecca’s Essentials products. For more information related to SLS and SLES continue reading. Both SLS and SLES are common inexpensive synthetic ingredients, which create foam and bubbles. Until a few years ago they were found in most shampoos, cleansers, shower gels and bubble baths. Their function, in addition to creating foam is to degrease and remove oil from the hair and skin. In the last few years as consumers become savvier and more concerned about what goes in and on their body SLS and SLES have come under fire. One of the biggest concerns was that they caused cancer. However, the American Cancer Society has stated that there is no evidence to support that claim. It is true that SLS and SLES have been shown to produce eye and/or skin irritation of varying degrees depending on concentration and skin sensitivity. However, according to the National Center for Biotechnology Information (NCBI): “There is no scientific evidence supporting that SLS is a carcinogen. SLS is not listed as a carcinogen by the International Agency for Research on Cancer (IARC); U.S. National Toxicology Program; California Proposition 65 list of carcinogens; U.S. Environmental Protection Agency; and the European Union.”
  • What are free radicals?
    “Free radical” is a buzz word you hear a lot, especially related to your skin. Information on free radicals could fill up a whole page or more. Free radicals are created as a result of oxidation (which is a natural process). Free radicals can be found pretty much everywhere; from the food you eat to your environment. Too many can cause DNA damage, accelerate aging and lead to health problems. Free radicals in the environment come from things such as pollution/smog, toxins, dust, smoking, alcohol, the sun, etc. A (very) simple description: A molecule is made up of two atoms bonded together. An atom is its own entity, comprised of protons and electrons. However, two atoms bonded together are a molecule. Free radicals are unstable molecules because they are missing an electron. They are constantly looking for their “other half”, their missing electron, in order to become ‘whole’ again. This is their mission, and they do this by seeking out other chemical structures in our bodies in order to “steal” an electron for themselves and become whole again. Perhaps that is why they are called “radicals”! In any event, after they have stolen an electron from somewhere in your body, the chemical structure/tissue from which they took the electron is left significantly damaged. When it comes to skin, this results in very real, very visible, damage from the breakdown of skin’s collagen. Skin damage can appear as fine lines, wrinkles, dark spots, and loose, sagging skin.
  • What are antioxidants?
    Antioxidants are important compounds that fight disease. It is believed that they help prevent and repair the stress that comes from oxidation; including cells that become damaged and turn into free radicals. Examples of antioxidants include vitamins C and E, selenium, and carotenoids, such as beta-carotene, lycopene, lutein, and zeaxanthin. Vegetables and fruits (especially berries) are rich sources of antioxidants. Ellagic acid (EA) is a natural phenol antioxidant derived from ellagitannins and is known for having anticancer and antioxidant properties. Even though it may not be well known, there are numerous studies regarding the ellagic acid. Considered by many to be a “super” antioxidant it is found in fruits and vegetables. Berries in particular, such as cranberries, blackberries, and raspberries contain a significant amount of ellagic acid and therefore are considered to have strong antioxidant properties.
  • How are your products environment friendly?
    We look for ingredients that are in abundance or sustainable practices are used in the cultivating process. For example, companies that plant new plants/trees to replace any they may have harvested. Partnering with companies that follow organic practices and/or are certified through ECOCERT and COSMOS standards. We do not use (that we are aware of) any endangered species due to overharvesting. In addition to using natural, biodegradable ingredients, we keep packaging to a minimum as much as possible. We do not use boxes for the containers as we see that as additional waste (and cost) that is not necessary. Any packaging comes from recycled material or is recyclable. Most of the products come in plastic containers (bottles/jars). There was a lot of thought and consideration that went into that decision. However, in the end plastic was chosen because we wanted to use the airless closures for three main reasons: 1. Reduce/eliminate bacteria or mold contamination. 2. An airless pump closure ensures less waste of product due to the pump design, 3. Safety surrounding use of glass vs. plastic containers around sinks, showers.
  • Can I return a product?
    Returns are accepted for unused & unopened products only and must be returned within 30 days of purchase. Gift Sets and Bundles are eligible for return only if the complete set is returned unused and unopened. For more details can be found HERE.
If you still have questions after reviewing our FAQ please Contact us.
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